No Silly Questions.
Just Helpful Answers.

What is the roadside assistance number in Luxembourg?

In Luxembourg, Assistance.lu (which brings together SOS Dépannage and AutoRent) provides roadside assistance at +352 37 88 37, 24 hours a day, 7 days a week, throughout Luxembourg and the Greater Region. In the event of a breakdown, our experienced technicians handle roadside repairs, on-site fixes, and towing for all types of vehicles: cars, motorcycles and scooters, motorhomes, vans, buses and heavy goods vehicles, including hybrid, electric, classic and luxury vehicles. A replacement vehicle can be provided to keep you moving.

What types of vehicles do you tow?

We handle all types of vehicles: cars, motorcycles, light commercial vehicles, and even heavy trucks. Whether you have a battery problem, a flat tire, engine overheating, or a fuel error, our team is trained to respond quickly.

Is your assistance service available outside of work hours or isolated locations ?

Absolutely! Our roadside assistance service is available 24 hours a day, 7 days a week, throughout Luxembourg and the Greater Region. Whether you are stranded in the middle of the night, in a remote area, or at the far end of a car park, we are ready to come to your aid and provide assistance whenever you need it, wherever you are.

Will you also come to the rescue if I’ve simply lost my keys under the seat?

Unfortunately, that’s not part of our range of services. However, if you need help contacting a locksmith or require any other type of assistance, we’re here to help!

What should I do if I put gasoline in my diesel car?

Oops! Don’t panic, we’ve all made this little “mistake” at some point. Don’t touch anything, not even the ignition key! Take a breath, call us on +352 37 88 37 1, and let us save your engine before it decides to go on strike. We’ll be there quickly, promise!

What should I do if I break down on the motorway?

In the event of a breakdown on the motorway, your safety is the priority. Here are the steps to follow:

  1. Turn on your hazard lights to alert other drivers to your presence.

  2. Pull onto the hard shoulder, if possible, with the wheels turned towards the right.

  3. Exit the vehicle from the passenger side and move away from the road, taking all occupants with you.

  4. Place a warning triangle a sufficient distance behind your vehicle.

  5. Contact us for fast and efficient assistance.

Important: Never remain inside your vehicle or on the road. Wait for assistance in a safe location, behind the safety barriers if possible.

My battery has died, can Assistance.lu help me?

Is your car, truck, motorcycle or scooter broken down? Don’t panic! Assistance.lu, the roadside assistance specialist in Luxembourg, is here for you 24 hours a day, 7 days a week.

Need fast and efficient roadside assistance?

Whether you have a flat battery, a punctured tyre, or a mechanical or electronic problem, our experienced technicians will quickly come to you and get you back on the road. We understand how much your vehicle means to you, and we handle it with the utmost care.

Does your car, truck, motorcycle or scooter need to be transported?

No problem! Assistance.lu has specialised equipment to safely transport both four-wheeled and two-wheeled vehicles to the garage of your choice. We take every precaution necessary to protect your vehicle throughout the transport.

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